RETURN POLICY

How does your return policy work?

You have 7 days upon receipt of your order to return your item(s). Once you open your return request, you have 7 days to send your item(s) back to us.
 

Please note that:

All returned items must be unworn, unwashed, complete with original tags and/or packaging. Items returned in non-resalable conditions, won’t be eligible for a refund and we will need to send them back to you.

You will need to use an outer packaging to protect the shoe box when returning footwear. Since it is part of the product, any damage to the shoe box may result in the return being refused.

Of course, if there is a manufacturing issue with your garment, you are eligible for return and full refund.
 

How i can open a return request?

You can either use the Returns link in the footer of the website - you just need to enter your Order ID and the email address used for your order

How can I send my item back to you?

you will take care of shipping your items back to us, picking the courier and shipping service you prefer - we recommend using a trackable shipping service. Below is our shipping address for returns:

201, Lechuang Courtyard, No. 4-6 Dayi Street, 

Haizhu District, Guangzhou,Guangdong,  China

Name：Wu Ruihe

+86 132 8203 0327

510277 (Postal Code)

wuruihe174@gmail.com

Are returns free?

No, they’re not, unless otherwise notified.
If you pick your own method to send your items back to us, you will choose the shipping service you prefer

How long do I need to wait to get my refund?

We usually take care of returns within 2 business days upon receipt and you will receive an email update about it. We issue refunds through the same payment method you used for your order.

Paypal refunds will appear immediately on your account. Credit card refunds may take up to 10 business days before showing up, due to varying processing times among payment providers.

Please note that shipping costs are not refunded. This applies both to the original shipping costs and to the return shipping costs if you choose our automatic method.